When Eyal and I started Zencity five years ago, we set out to create a product that would facilitate a city-scale understanding of public opinion and sentiment by collecting and analyzing openly available data streams, such as social media and news. We wanted to enable local government leaders to effortlessly incorporate public opinion into their decision-making, thereby increasing community trust in their policies and actions.
A new kind of community engagement solution
Elucd’s core technology, now integrated into the Zencity platform, allows for the same city-scale understanding of public opinion. It does this through continuous, lightweight polling of residents across the multiple digital platforms they’re already using, capturing a representative sample of community input by reaching members where they are. This input allows decision-makers to understand how people of different ethnicities, genders, ages, incomes, and languages – from all districts and neighborhoods – feel about their city or county, as well as gives civic leaders a sense of how their community members’ needs and attitudes change over time.
The combination of Zencity’s core, AI-powered analysis and Elucd’s representative and statistically valid polling, brings us into one of the most significant chapters in Zencity’s history. We are combining the two technologies together to offer an unprecedented opportunity for engaging your community: the nextgen community survey.
Our revolutionary nextgen community surveys will combine “always-on,” recurring resident polling with Zencity’s layer of social conversation analysis; together, this enables civic leaders to finally be able to see changes in public opinion alongside the context and reasoning behind those trends. This unique solution will allow local governments to power their planning and decision-making with the most comprehensive resident engagement data available.
Here’s what sets Zencity’s solution apart:
We are super excited about this new community survey product and view it as a definitive step towards realizing our greater vision of equipping government organizations of all kinds – cities, counties, police departments, state agencies, and more – with the essential technology they need to make decisions with quality resident engagement data in hand. We eagerly anticipate watching local and state governments adopt this groundbreaking solution and use it to impact the lives of residents everywhere.
Interested in hearing more about this new solution? Schedule a call with us!