Managing Crisis using Resident Feedback and Sentiment Data
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About the webinar
2020's "New Normal" had become a reality of crisis management. Hear from City Manager Chris Lagerbloom of Fort Lauderdale, FL, and Assistant City Manager Christian Wilson of Greensboro, NC about their crisis management strategies, and how they have been using resident feedback and sentiment data to inform decisions, communicate with Council and adapt their policies and messaging. The session is joined by Eyal Feder, Zencity's CEO and co-founder who shares insights and examples of using AI for decision making as part of local governments' emergency response.
Informing crucial decisions with community sentiment data
Adapting policies and messaging effectively
How AI is used for decision making in times of crisis