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Managing Crisis using Resident Feedback and Sentiment Data

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About the webinar

2020's "New Normal" had become a reality of crisis management. Hear from City Manager Chris Lagerbloom of Fort Lauderdale, FL, and Assistant City Manager Christian Wilson of Greensboro, NC about their crisis management strategies, and how they have been using resident feedback and sentiment data to inform decisions, communicate with Council and adapt their policies and messaging. The session is joined by Eyal Feder, Zencity's CEO and co-founder who shares insights and examples of using AI for decision making as part of local governments' emergency response.


Key Topics

usersInforming crucial decisions with community sentiment data devicesAdapting policies and messaging effectively platform (1)How AI is used for decision making in times of crisis



Eyal Feder Levy

CEO and Co-Founder


Chris Lagerbloom

City Manager

City of Fort Lauderdale, FL

Christian Wilson

Assistant City Manager

City of Greensboro, NC