Zencity, in partnership with the States United Democracy Center (SUDC), conducted state-wide representative surveys in the key states of Arizona, Michigan, Pennsylvania, and Wisconsin in February 2024. The surveys aimed to understand respondents’ level of trust and perceptions of the efficacy of their local law enforcement, their perceptions of safety around voting, and their opinions about trust and safety-enhancing interventions.
The findings suggest that as law enforcement agencies prepare for election season, there are real opportunities to improve their communities' perceptions of them by communicating how they are preparing for election season. Notably, these findings suggest that even among demographics that trust law enforcement the least, stronger communication by the agencies to the public can improve community perception and feeling of safety.
Main Findings
Perceived Trust, Respect & Listening to Concerns
- A large majority of respondents across all four states agreed that their local law enforcement was an organization that they could trust (between 60% and 72%), that listens and takes into account the concerns of residents (between 64% and 70%), and that treats residents with respect (between 68% and 77%).
- However, Black respondents in all four states generally reported lower-than-average levels of agreement with those statements (36% and 68% respectively), as did Hispanic/Latino respondents (36% and 71% respectively).
Perceived Efficacy
- The majority of respondents (between 53% and 78%) across all four states reported believing that their local law enforcement was at least somewhat effective at a list of general law enforcement responsibilities.
- Respondents reported that local law enforcement was most effective at preventing violent crime, enforcing traffic laws, and responding quickly to calls for assistance.
- Very few respondents reported that local law enforcement was “completely ineffective” at any of their responsibilities.
Perceived Physical Safety
- Between 60% and 82% of respondents across all four states reported that they believe they will be physically safe when voting in the 2024 elections in their local area and in the country as a whole.
- The percentage of ‘not safe’ consistently remained below 10%. However, across all four states, perceived safety was higher when asked about their local area as compared to the country as a whole.
- Overall, respondents in Arizona reported the lowest levels of perceived physical safety both in their local area and in the county as a whole. In comparison, respondents in Wisconsin reported the highest levels of perceived physical safety.
- Black and Hispanic/Latino respondents reported lower-than-average levels of feelings of physical safety while voting across all four states (between 46% and 72%).
Suggested Measures
- The majority of respondents in all four states believed that each of the following measures would increase their confidence in law enforcement’s handling of public safety around elections (between 62% and 72%) and would be completely or mostly important for helping them feel physically safe while voting in their local area (between 71% and 78%):
- Having local law enforcement officers working with local election officials to understand and address security gaps
- Having local law enforcement officers receive training on how to talk to angry people and calm them down
- Having local law enforcement work with other law enforcement agencies to share best approaches to protect voters and the public during election season.
- A majority of Black (between 60% and 80%) and Hispanic/Latino (between 51% and 77%) respondents report that each of these measures would be important in making them feel physically safe when voting in their local areas.
Methodology
Zencity, in partnership with the States United Democracy Center (SUDC), conducted four state-wide representative surveys in February 2024. The surveys were conducted in Arizona (n=804), Michigan (n=950), Pennsylvania (n=905), and Wisconsin (n=887).
Respondents were recruited using targeted ads on various platforms (e.g., social media, apps for Android and IOS) as well as online survey panels. Using data from the U.S. Census Bureau, the surveys employed quotas to match the distribution of race, ethnicity, age, and gender to ensure that the samples were representative of the entire population of each state. Rake-weighting was then used to balance out any remaining differences between the makeup of the survey respondents and that of the state.