Following the outset of the coronavirus in the U.S, the City of Cheyenne had to quickly adapt services and procedures to protect residents and adhere to state guidelines. Many popular community events were abruptly canceled and city services had to be adjusted to new social distancing norms. These mass changes were a completely new logistical hurdle for the city staff.
In this webinar, we discuss how the city effectively communicated these changes to its greater community and ensured that residents continually received important departmental updates.
Mayor Orr shares her stories and best practices in championing
the city's response to COVID-19. These include:
Considerations for the organizational decision-making process |
Leading your city and community through empathy |
Potential upcoming dilemmas for future city-led events |
Crafting communications that cut through the online COVID-19 "noise" |