Going Digital: How COVID-19 Changed City Events, Operations and Crisis Management
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About the webinar
Stay at home orders and remote work have forced many local government teams to adapt their services and the ways in which they communicate and collaborate. As they operate within a new normal, these digital transformations unlock new value that benefits both residents and city departments. How do leaders manage public health and public safety in a digital era? What technology can cities use to make sure that events remain available to every community? We discuss these critical questions and more.
We discuss lessons learned when managing each department's COVID-19 response and city preparedness for reopening. These include:
Adapting events and tourism to new norms
Digitizing communications and collaborations with peers and residents