Defining Your Digital Engagement Toolset

Try the framework our civic partners helped us build to define the key needs, metrics, and features of a meaningful engagement toolset. Our guide walks you through key areas of consideration in choosing your digital toolset, and maps how criteria translate to features and functionality.

Engagement Scope - Understanding your goals, messaging, timeline, and reach

Engagement Audience - Understanding both your internal and external audiences

Engagement Toolset - Understanding how specific engagement tool features address your needs

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