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All Guides and Reports

Our guides and reports offer practical insights and step-by-step approaches to help you unlock the power of data benchmarking within your community, based on data from our innovative solutions and the Zencity network of clients. Navigate through our collection to discover strategies that enable you to make informed decisions in the face of trending or pressing issues

All Resources

Guides and reports

State of the City Address Best Practices Report

  • 7 min read
Guides and reports

Communications Best Practices in Snow Storms

  • 13 min read
Guides and reports

Best Practices Report: Winter Holiday Events

  • 6 min read
Guides and reports

Election Integrity: A County’s Investigation of Residents’ Perceptions

  • 9 min read
Guides and reports

Cannabis retail may be coming to your community: Learn how residents are speaking about it – and how you should

  • 12 min read
Guides and reports

The UK Cost of Living Crisis: Soaring energy prices, closed restaurants, salary stagnation – see what residents are saying about this pressing issue

  • 9 min read
Guides and reports

The Surveys of the Future: We do surveys wrong; here’s how we can do better

  • 12 min read
Guides and reports

Participation is not enough: 4 parameters for evaluating your community engagement efforts

  • 17 min read
Articles

Unveiling the Sentiment Surrounding Public Green Spaces: Tips for Positive Discourse

  • 5 min read
Guides and reports

Trends for Texas - A Special Zencity Report

  • 5 min read
Guides and reports

Weathering the Storm: Best Practices for Effective Messaging during Hurricanes

  • 2 min read
Guides and reports

Preventing illegal fireworks through effective strategic communications

  • 4 min read
Guides and reports

Law enforcement in the US has a recruitment problem: Two ways to approach the challenge

  • 5 min read
Guides and reports

Effective Communications during Snow Storms (or other Weather-related Emergencies)

  • 3 min read
Guides and reports

The UK Housing Crisis - a Snapshot of Resident Discourse

  • 1 min read
Guides and reports

An Analysis of Resident Response to Monkeypox Messaging from Local Health Departments

  • 1 min read
Guides and reports

Creating Inclusive and Accessible Engagements

  • 1 min read
Guides and reports

Defining Your Digital Engagement Toolset

  • 1 min read
Guides and reports

Be Ready for Broadband - making the case for broadband investments

  • 1 min read
Guides and reports

The Fentanyl Epidemic - what Americans are saying about the emerging crisis

  • 1 min read
Guides and reports

Public Engagement Barriers for State and Local Governments

  • 1 min read
Guides and reports

Community Project Essentials

  • 1 min read
Case studies

Lessons for Civic Engagement Part 2

  • 18 min read
Guides and reports

Lessons for Civic Engagement Part 1

  • 13 min read
Guides and reports

Better Budgeting with Community Engagement

  • 1 min read
Guides and reports

Prioritization of ARPA Funds: A National Survey

  • 1 min read
Guides and reports

Americans Want Local Leaders to Stop Passing the Buck on Water Conservation

  • 16 min read
Guides and reports

Homelessness in California & the US in 2021: Discourse Trends & Analysis

  • 16 min read
Guides and reports

Local Government Strategic Planning Made Easier Through Community Feedback

  • 1 min read
Guides and reports

A Local Government Guide to ARPA Allocations Using Community Feedback

  • 1 min read
Guides and reports

A Community Survey for Measuring Resident Satisfaction

  • 1 min read
Guides and reports

Survey Template for Community Feedback on Budgeting Priorities

  • 1 min read
Guides and reports

Sentiment Analysis as a Local Public Health Tool

  • 1 min read
Guides and reports

How resident discourse with police has shifted in America

  • 14 min read
Guides and reports

A County Guide to Riding the Third Wave

  • 1 min read
Guides and reports

Ready, Set, Vaccinate! A Guide for Local Governments on How to Build Community Trust in Your COVID-19 Vaccine Strategy

  • 3 min read
Guides and reports

SAY YES TO DATA: Using Resident Feedback Data to Get Your Council on Board

  • 1 min read
Guides and reports

Coronavirus Data Review: Rethinking the One Size Fits All Approach to Reopening in the U.S.

  • 22 min read
Guides and reports

How COVID-19 has Changed the Way Cities and Residents Communicate on Social Media

  • 14 min read
Guides and reports

Best Practices for Effective Messaging During the Coronavirus Crisis

  • 26 min read
Guides and reports

6 Ways Zencity Can Help You Tackle Misinformation and Encourage Resident Participation

  • 5 min read
Guides and reports

5 Ways Community Engagement Can Improve Your Performance Management

  • 1 min read
Guides and reports

The Texas Challenge

  • 9 min read
Guides and reports

Should City Managers Play a Role in the Measles Epidemic? The Data Says Yes!

  • 11 min read
Guides and reports

What Do Americans Think About E-Scooters in the 30 Biggest US Cities?

  • 15 min read
Guides and reports

Best Practices for Proactive Governance

  • 1 min read
Guides and reports

A Guide to Effectively Engaging With Your Citizens About City Proposed Ballot Measures

  • 13 min read