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Guides and reports

State of the City Address Best Practices Report

  • 7 min read
Guides and reports

Communications Best Practices in Snow Storms

  • 13 min read
Case studies

Abordar los delitos de odio a través de la narración de datos: el enfoque de la ciudad de Austin

  • 5 min read
Guides and reports

Beyond the Festivities: A Comprehensive Approach to Winter Event Management

  • 5 min read
Guides and reports

Best Practices Report: Winter Holiday Events

  • 6 min read
Articles

Reflecting on the Major City Chiefs Association Conference

  • 2 min read
Articles

Empowering Community-Police Relations with Resident Engagement

  • 3 min read
Case studies

Addressing Hate Crime Through Data Storytelling: The City of Austin's Approach

  • 5 min read
Articles

Reflecting on Solace Summit 2023: Valuable Lessons on Inclusion and Transformation

  • 8 min read
Case studies

The Zencity LPR Survey with Flock Safety

  • 13 min read
Case studies

How the City of Hercules, CA is Rebuilding Trust Through its Parks Master Plan

  • 4 min read
Case studies

How the Chicago Public Health Department used Zencity Organic to publicize the city’s Narcan distribution program and combat fentanyl overdoses

  • 12 min read
Case studies

How the City of Scottsdale, AZ Increased Resident Support for a Vital Bond Package by Listening to its Greater Community

  • 5 min read
Case studies

How Pasadena, CA, used Zencity Data to Relieve Pressure on the City and Public Health Department during its COVID-19 Vaccine Roll Out

  • 5 min read
Case studies

How Natrona County, Wyoming Presented a Consistent, Accessible Digital Service in a Time of Crisis

  • 6 min read
Case studies

How the Vancouver Fraser Port Authority Designed an Accessible Engagement Experience

  • 14 min read
Case studies

How the Town of Apex, NC used Zencity to assess communications and develop a reputation-building strategy and plan

  • 5 min read
Case studies

How the City of Philadelphia Aligned Its Communication Around the Covid-19 Delta Variant Based on Citizen Concerns

  • 6 min read
Case studies

How the City of Meriden, CT Used Social Media to Encourage Social Distancing and Ensure Resident Safety

  • 6 min read
Case studies

How Akron, OH, Used Zencity to Create and Validate Effective Messaging Following a Controversial Grand Jury Decision

  • 5 min read
Case studies

How the West Sacramento, CA, Police Department used Zencity to Handle Messaging following an Officer-involved Shooting

  • 6 min read
Case studies

The Spread of COVID-19 and Confusion: The City of Oak Ridge’s Method for Strengthening Messaging Around Testing

  • 3 min read
Case studies

How Oak Ridge, TN, Mitigated a Crisis Situation and Kept the Public Informed Using Zencity

  • 7 min read
Case studies

How the Calgary Board of Education Created a Consistent Engagement Experience

  • 8 min read
Case studies

How the Town of Abington, MA, used Sentiment Analysis to Develop an Emergency Communications Plan

  • 7 min read
Case studies

How the City of McAllen Strengthened Communications in the Face of COVID-19

  • 4 min read
Case studies

How the City of Philadelphia Better Aligned Vaccine Hesitancy Outreach with Resident Concerns Using Community Feedback

  • 7 min read

Uncovering resident priorities and addressing them head on: How Decatur PD Utilized a Blockwise Survey to Reallocate Resources to streets and traffic control

  • 5 min read
Articles

National issues on a local scale: tackling the cost of living crisis 

  • 6 min read
Guides and reports

Trends for Texas - A Special Zencity Report

  • 5 min read
Webinars

Building Community Trust Through Innovation in Public Safety

  • 0 min read
Guides and reports

Preventing illegal fireworks through effective strategic communications

  • 4 min read
Articles

Fairfax County Police Launch New Survey To Measure Public Trust

  • 3 min read
Guides and reports

Law enforcement in the US has a recruitment problem: Two ways to approach the challenge

  • 5 min read
Articles

Welcome to the team, Maurice Classen!

  • 8 min read
Articles

The Death and Life of Great Global Democracies?!

  • 4 min read
Articles

Three Takeaways from Beyond the Beltway Conference from a self-proclaimed GovTech geek

  • 5 min read
Articles

Reflections from the MCCA Winter Meeting

  • 2 min read
Guides and reports

Effective Communications during Snow Storms (or other Weather-related Emergencies)

  • 3 min read
Articles

Untapped feedback at our fingertips: a Former Police Chief’s Response to the Recent Police-Public Contact Survey

  • 4 min read
Articles

From Communications to Engagement – The Responsive City

  • 3 min read
Webinars

The Good, The Bad, and The Neutral – Everything You Want to Know About Sentiment Analysis

  • 1 min read
Articles

Data Snapshot: California Heat Wave

  • 3 min read
Articles

An Opportunity, not a Threat: Leveraging Increased Police Scrutiny for Reflection and Improvement

  • 7 min read
Guides and reports

The UK Housing Crisis - a Snapshot of Resident Discourse

  • 1 min read
Guides and reports

An Analysis of Resident Response to Monkeypox Messaging from Local Health Departments

  • 1 min read
Guides and reports

Be Ready for Broadband - making the case for broadband investments

  • 1 min read
Guides and reports

The Fentanyl Epidemic - what Americans are saying about the emerging crisis

  • 1 min read
Webinars

How Cities Are Addressing Vaccine Hesitancy

  • 2 min read
Webinars

Using AI and Resident Feedback for Crisis Management - Covid-19 & Recovery

  • 2 min read
Webinars

Ready, Set, Vaccinate: Best Practices for Cities & Counties on Vaccine Operations and Communications

  • 2 min read
Case studies

Hurricanes and AI: Savannah’s Unique Strategy for Severe Weather Management

  • 10 min read
Webinars

Improving Your Agency’s Storytelling with Artificial Intelligence

  • 2 min read
Webinars

Managing Crisis using Resident Feedback and Sentiment Data

  • 2 min read
Webinars

Recovery, Reopening and Resident Feedback

  • 2 min read
Articles

Home for the Holidays: How Local Governments are Festively Supporting Their Economies

  • 9 min read
Webinars

Local Gov 2.0: How LA and Chicago are Leveraging Tech to Manage Multiple Crises

  • 2 min read
Webinars

Reopening US Cities: Balancing Resident Safety and Economic Recovery

  • 2 min read
Webinars

Going Digital: How COVID-19 Changed City Events, Operations and Crisis Management

  • 2 min read
Articles

Is the Count Half-Full or Half-Empty? How to Adapt Your Census Messaging During Coronavirus

  • 22 min read
Articles

[Updated Data] Coronavirus in US Cities: Residents turn their focus to honoring public safety officials and panic buying

  • 19 min read
Case studies

The Power of AI and Local Government: Staying One Step Ahead During an Emergency in Dayton, OH

  • 9 min read
Case studies

How the City of Houston, TX, Tackles Distinct Transportation and Urban Mobility Challenges

  • 9 min read
Case studies

How Aurora, IL, Leveraged Data Analytics to Help Manage a Mass Shooting

  • 14 min read
Case studies

How Corona, CA, is using Artificial Intelligence for Crisis Management and Proactive Governance

  • 9 min read
Articles

Recognize Any of These? 4 Challenges City PIOs Experience in Managing Social Media

  • 9 min read